Use this to determine the possible reasons your app isn’t opening. Windows 11 includes many troubleshooters, one of which is the compatibility troubleshooter.

If the dropdown menu starts with Windows Vista, then your app is 64-bit. If this dropdown menu has Windows 95 at the top, your selected app is 32-bit. Select the dropdown menu beneath the checkbox. On the Properties window, select the Compatibility tab at the top.Įnable the Run this program in compatibility mode for checkbox.

Right-click your app and select Properties. If you aren’t sure whether your app is 32-bit or 64-bit, you can find that information as follows: Select Apply followed by OK at the bottom to save your changes. Under the Settings section, enable the Run this program as an administrator box. Go to the Compatibility tab in Properties. Right-click the app file and select Properties. Thank you for posting the query on Microsoft Communityĭid you tried by installing the application with the administrator account ?īesides that also make sure you choose the 64 bit package to install.

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